Shipping & Returns
Shipping Policy
All orders placed through Bulken Off-Road will be shipped via UPS or LTL freight (depending on shipment size) within 1-3 business days from the order date. Orders placed on the weekend and select holidays will be processed the following business day.
Depending on where you are shipping your item(s), you may experience delays in your shipping. Factors such as extreme weather conditions or peak holiday seasons may also cause shipping delays. Please note that any delays should be brought to the attention of UPS and should not be addressed to Bulken Off-Road. To determine the status of your delivery, please contact UPS with the tracking number provided to you in the shipping confirmation email.
Bulken Off-Road is not liable for any damages incurred while in transit. Should any damages occur, a claim will be filed through Bulken Off-Road on behalf of the customer.
Bulken Off-Road does not offer international shipping. If you would like to ship overseas, you may visit our Distributors page, as some may offer international shipping.
Returns and Refund Policy
We accept returns within 60 days of your purchase date.
To initiate a return, please contact us with your order number and details about the item you wish to return. Our team will provide you with a Return Merchandise Authorization (RMA) and return instructions.
Once the return is approved and the item is received and inspected, your refund will be processed and credited back to your original payment method within 7–10 business days.
Please note:
If you ordered the wrong item or no longer need it, you are responsible for the return shipping cost.
Only the cost of the item will be refunded; original shipping charges are non-refundable.
The returned item must be in new, unused condition and include all original packaging.