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Warranty

Lighting & Other Exterior Accessories

Bulken Off-Road offers a 1 year replacement/exchange manufacture warranty on factory defects from the original order date. For all replacements and exchanges, items must be returned as a set if applicable. Prepaid return shipping labels will be provided if item is defective, damaged upon arrival, or received wrong item. Pictures/Video of the issue/defect, as well as picture of QC Date Sticker are required for return label request. Please keep in mind, all items should be packaged as best as possible to avoid further damages while in transit. Failure to do so may result in fees that will be deducted from the total refund amount. As long as the item(s) are in a new condition and are within the warranty frame, we can always accept them back for a refund or exchange.

NOTE: This warranty does NOT apply to bumpers, hoops bars, skid plates, and side steps.

 

Lifetime Structural Warranty for Bumpers, Hoop Bars, Skid Plates, & Side Steps

All Bulken Off-Road bumpers, hoop bars, skid plates, and side steps are warranted to the original purchaser at the time of purchase and for the lifetime of the product after the purchase date against any structural defects. We warrant to you, the original purchaser, that our products and all parts and components are free of defects in material or workmanship. The word "defects" as used in this warranty is defined as any imperfections which impair the use of the product for which it was intended. Our warranty is expressly limited to the replacement or repair of such products and components, and Bulken Off-Road will have a reasonable amount of time to remedy said defect. This warranty applies under conditions of normal and proper use. The warranty does not cover defects caused by improper assembly or disassembly defects occurring after purchase due to intentional damage, product modifications, and exposure to the elements, misuse, abuse or negligence and labor or assembly costs.
All implied warranties, including the warranty of merchantability shall not extend beyond the duration of the written warranty stated above. This warranty is non-transferable. Bulken Off-Road's liability is expressly limited to the costs of material for repair or replacement of defective goods and in no event will Bulken Off-Road be liable for incidental or consequential damages resulting from use/miss-use of the product.
Any claims made under this warranty must be accompanied by the original damaged product, and written description of the damage and how it happened, and a copy of the original invoice at the time of purchase. The customer is responsible for all shipping charges in warranty claims. Once the warranty claim is approved Bulken Off-Road will fix or replace the product at no additional charge.
Freight charges, labor cost, installation cost, cost incurred due to down time of vehicle, incidental or consequential damages are not covered under this warranty.

Powder Coating Warranty

Bulken Off-Road will warranty the powder coating finish for 3 years from the purchase date. No cost to the original purchaser for a period of 30 days. After the 30 day period Bulken Off-Road will warranty the powder coating finish of our (finished from the factory) products, and all shipping costs after 30 days are the responsibility of the customer.

All defective products returned to Bulken Off-Road will be verified to be defective before any item credit is issued. Products found to be defective within 30 days of the original delivery date will receive a prepaid  return label provided by Bulken Off-Road that must be postmarked within 7 days. Any items reported to be defective after 30 days of delivery will be shipped at the customer's expense.

NOTE: This warranty is only valid on purchases made directly from Bulken Off-Road or its authorized distributors.

 

Bulken Off-Road Warranty Policy
Bulken Off-Road offers a 12-month limited warranty against manufacturing defects and functional failures. For approved claims, we will replace your product with the same item or, if unavailable, a comparable product that matches in performance and value. Your satisfaction is our priority! Bulken Off-Road offers a 12-month limited warranty against manufacturing defects and functional failures. For approved claims, we will replace your product with the same item or, if unavailable, a comparable product that matches in performance and value. Your satisfaction is our priority! Bulken Off-Road offers a 12-month limited warranty against manufacturing defects and functional failures. For approved claims, we will replace your product with the same item or, if unavailable, a comparable product that matches in performance and value. Your satisfaction is our priority! Bulken Off-Road offers a 12-month limited warranty against manufacturing defects and functional failures. For approved claims, we will replace your product with the same item or, if unavailable, a comparable product that matches in performance and value. Your satisfaction is our priority!